Long Haul Sports only ships domestically at this time. Orders from our Website are typically shipped from our warehouse within 2 business days of order placement, and most times faster. If you need immediate shipping services, please contact us and we will do our best to get your order when you need it. For any expedited shipping services, the time in transit selected will commence once the order is shipped.
Our shipping carriers are United Parcel Service (UPS) and the United States Postal Service (USPS). A variety of shipping options are provided at checkout. We reserve the right to fulfill Website orders through a third party network such as Amazon.
Free shipping is offered for all orders $75 or more. To qualify, the order subtotal before taxes and shipping costs must be at least $75. Long Haul Sports reserves the right to ship with any carrier of our choosing on all orders qualifying for free shipping.
We offer a 100% Satisfaction Guarantee on all Long Haul Sports products. If you are not satisfied with our products within 60 days of delivery, you can return the product for something else or request a refund.
To initiate the returns process, please contact us at email@example.com. Please provide your name, your order number (when applicable), what items you are returning, and if you would like an exchange or refund.
For returns, customers are responsible for costs incurred to return items to Long Haul Sports. For exchanges, a return shipping label will be provided and the cost of shipping will be covered by us.
All clothing and related gear must be returned in a new and saleable condition. Such items do not qualify for return or exchange if they have been used or washed. For any clothing that you suspect has a manufacturing defect or flaw, please contact us for instructions on how to proceed with a return or exchange.
If your refund or exchange is approved, the process may take up to 3 weeks.
Long Haul Sports reserves the right to verify information, require a valid proof of purchase, and to deny return or exchange requests in its discretion in cases of suspected fraud or customer abuse of our Satisfaction Guarantee.
If you have any questions, please contact us at firstname.lastname@example.org